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Syska Gadget secure - Not Sattling insurance amonut for my damaged mobile

Complain ID : CCN031126   44  

Gadget Complaint Complaint Date: March 16, 2018
Modified date: April 13, 2018
  • State :  Uttar Pradesh
  • City :  Ghaziabad
  • Address: B2X GZB Apple,Shop No. F-23&24,1st Floor,Pacific Mall,Sahibabad,Ghaziabad -201010 UP
I am continuously taking follow up for my CIN No. 1607057128 but every time i am getting reply by customer care guys that the back end team is working on that your claim will processed shortly.

I have submitted the handset on 19 Aug 2018 & Insurance approval date is 27 Aug 2018.

As per Syska gadget secure policy, claim will be refunded between 90-120 days but in my case almost 18 months are passed & still claim amount Rs. 13400/- is not received yet so please look into this matter because i have so many mail communications but still claim is not settled. Claim status & communication mail snap is attached.
Complaint Against / To: Syska Gadget secure

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