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Consumer complaint about Paytm cheaters

Complain ID : CCN022662   61   Complaint's Reply

Fraud Complaints Complaint Date: September 19, 2016
Modified date: September 26, 2016
There are many fraud calls came to my notice from many peoples. You may get fraud calls and tell you that they are calling from PayTM or any other company name. Initially they start call to get your refund or any context like that. With their nice conversation they ask your bank details and they will initiate a transaction, confuse you and ask you to share that OTP number immediately they will transfer amount from your account.

They tell you that they are calling from PayTM or any other company name. These cheaters may call from the below numbers:

7896901418
7808918526
9965951609
8876434813
8406932430

There are many more numbers like this. You install truecaller mobile app to see the blocked numbers and block them on your phone as well. Also dont ever share your OTP/card numbers/any security information with any one.

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    Kripa Shanker Shukla

    Fraudulent transaction of Rs 59,997.00 to PAYTM and MPESA through my PNB saving account by Kripa Shanker Shukla:

    (5 of 5)

    Sir/Ma'm,

    This to state that I, Mr. Kripa Shanker Shukla, a retired Central Government Officer, hold my saving bank account in Punjab National Bank (A/c: 3866000100030391), Civil Lines, Mirzapur (U.P.). Recently, I have filled up KYC form in PNB as per suggestion by the bank.
    Today, (i.e. 25-01-2017), I received a fraud call from someone (Mobile No: 9570921321, 11:35 a.m) who claimed to be calling from PNB for my KYC verification through OTP and provided my credentials like PAN, Aadhar Card Details etc for confirmation. Being satisfied that my personal details are safe with my bank, I confirmed the asked OTPs, but I found Rs 59,997.00 have been transferred from my account around 12:00 noon.
    Since, I am in Lucknow right now with my son (Dr Prashant Shukla, Assistant Professor, Lucknow University, Lucknow), I immediately contacted PNB, Kapoorthala Branch and the Senior Manager suggested us to mail you all the details for transaction reversal/stoppage of transaction as per due norms. I have also filed a written complaint to The Nodal Officer, Cyber Crime Cell, Hazratganj, Lucknow and they are working on the case. I am also sending a duly-filled Dispute-Form to you as a follow-up.
    I request you, therefore, to take immediate action regarding reversal of this transaction as soon as possible. I shall be highly obliged for your kind cooperation.

    Thanking you,
    KRIPA SHANKER SHUKLA,
    PNB a/c no.: 3866000100030391
    Mob: 9721688350/8004362417
    Mail: prashant.philosophy@yahoo.com

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