Complaint against PayTm showing successful transaction for bill payment that is not received
Complain ID : CCN023834 19
Fraud Complaints
Complaint Date: November 1, 2016
Modified date: November 3, 2016
I paid my MTNL Broadband bill by PayTm on October 29, 2016 06:37PM
Order details: #2171936349
CC Transaction number: 201610291371709
The order status was shown as successful but it's almost 3 days now and MTNL internet provider hasn't received any payment.
PayTm conditions mention a maximum 48 hours for a customer to wait for confirmation.
MTNL has levied late surcharges since last date of payment was Oct 29 and can probably disconnect my internet service at any moment.
I have sent several complaint mails to PayTm Care but they aren't even replying after a few mails. Either there's no contact number to reach out to their nodal office or main office or not picking up calls intentionally.
They have duped me of Rs. 757 and not even replying.
I want to claim Rs. 757+20 (surcharge) the whole amount I'm bound to pay.
Order details: #2171936349
CC Transaction number: 201610291371709
The order status was shown as successful but it's almost 3 days now and MTNL internet provider hasn't received any payment.
PayTm conditions mention a maximum 48 hours for a customer to wait for confirmation.
MTNL has levied late surcharges since last date of payment was Oct 29 and can probably disconnect my internet service at any moment.
I have sent several complaint mails to PayTm Care but they aren't even replying after a few mails. Either there's no contact number to reach out to their nodal office or main office or not picking up calls intentionally.
They have duped me of Rs. 757 and not even replying.
I want to claim Rs. 757+20 (surcharge) the whole amount I'm bound to pay.
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