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Rasmalai poor quality Haldiram Outlet Shipra Mall Indirapuram

Complain ID : CCN015827   31   Complaint's Reply

Food Complaints Complaint Date: January 28, 2016
Modified date: January 28, 2016
Dear Sir
Pls note that I have purchased the below items from Haldiram Outlet ,Shipra Mall Indirapuram ,Ghaziabad ( UP) on 24th Jan 16 at 2 pm…
- Rasmalai-40 nos
- Rasgulla- 6 nos
- Chum chum- 2nos.
When I served Rasmali on 25th Jan evening at 7 pm the same was not in eatable condition…Offcourse the items were kept in fridge. After that I have visited Haldiram outlet at Shipra mall ,discussed with manager & returned the Rasmalai …The manager has taken my name & mob number & assured me that I will get the revert & best possible will be done to close my case. After that till now I have not received any revert ..Even I have clearly mentioned to the manager that if the case does not get resolved then I will raise the voice in media & consumer forum as well..Pls look in to this & arrange to reimburse me Rs 1440/- asap..I am enclosing the snaps of the items along with payment slip …I have not kept the bill.
Best Regards
Ganesh Ayyer

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    Ganesh Ayyer

    Poor quality - Rasmali from Haldiram by Ganesh Ayyer:

    (5 of 5)

    Pls note that I have purchased the below items from Haldiram Outlet ,Shipra Mall Indirapuram ,Ghaziabad ( UP) on 24th Jan 16 at 2 pm…
    - Rasmalai-40 nos
    - Rasgulla- 6 nos
    - Chum chum- 2nos.
    When I served Rasmali on 25th Jan evening at 7 pm the same was not in eatable condition…Offcourse the items were kept in fridge. After that I have visited Haldiram outlet at Shipra mall ,discussed with manager & returned the Rasmalai …The manager has taken my name & mob number & assured me that I will get the revert & best possible will be done to close my case. After that till now I have not received any revert ..Even I have clearly mentioned to the manager that if the case does not get resolved then I will raise the voice in media & consumer forum as well..Pls look in to this & arrange to reimburse me Rs 1440/- asap..I am enclosing the snaps of the items along with payment slip …I have not kept the bill.
    Best Regards
    Ganesh Ayyer

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.