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Good Morning Florist My Order was cancelled and it was not refunded

Complain ID : CCN026564   38  

Food Complaints Complaint Date: March 15, 2017
Modified date: March 20, 2017
  • State :  Assam
  • City :  Guwahati
  • Address: Bye Lane 7, East Jyoti Nagar, Noonmati-781021
I ordered a cake from the website Good Morning Florist for delivery at C-DAC, NIT, Silchar, Assam PIN 788010 on February 24, 2017 12:17:14 AM PST. It was a very personal and important delivery for me. It was expected to be delivered on Feb 24, 2017 between 12PM to 4PM. I paid Rs. 1,050.00 online for the cake. But they couldn't deliver my order on date. I called up their number and was informed that delivery will be done the next day, even then it didn't happen. Neither did I get a mail or response stating the reason, nor I got the refund. I myself called up and again was informed some lame excuses. This is highly unacceptable.
Complaint Against / To: Good Morning Florist

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