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Complaint for Damaged Yureka Phone

Complain ID : CCN016342   33  

File Consumer Complaint Date: March 8, 2016
Modified date: April 1, 2016
I have purchased YUREKA AO5510 on 3rd March 2015, and i found some problems in product. So i returned my product to Yureka company and they have provided me other product in replacement. But unfortunately product provided is also damaged and have lots of problems. I have contacted to Mr. VipulKumar Customer Executive of Yureka care. he used very bad language and abused me and not provided exact solutions.
I have asked him to transfer call to his senior authority then he completely refused my request and he disconnected call which is against customer care law.
so i request you to provided me refund of 500000

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