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Complaint issue with iphone 7 appsdaily

Complain ID : CCN026772   52  

File A Complaint Complaint Date: March 31, 2017
Modified date: April 4, 2017
Respected Sir Date: 30-03-2017
I kulpreet singh bought an iphone 7 from hotspot sales & solutions pvt ltd , store no.73, gaffar market, karol bagh, new delhi
invoice no. 400619044 of Rs 70000.00
at the time of purchase the sales person of hotspot suggest an insurance policy for my iphone
I also taken the insurance policy from them by the invoice no.400619045


on 10 jan 2017 unfortunately my phone's screen got damaged
I submitted my mobile phone at appsdaily service center at 5D/8E, railway road,nit, faridabad

they given me a job sheet and take rs 4200.00 for the same
my intimation ID no. ADN_110117_197850569
they promise me in written that my phone will be repaired with in 21 working days
after 21 days i went to faridabad office appsdaily shut down that office i called on the number they given 7027596209 not a valid number
i called to mumbai branch number they said they shut down all collect center in india
I am so worried about my phone

but today is 30/03/2017 they take more than 70 days and I am still wait for my phone.

I mail you several times but I did’t get any single response from your side

So I file a complaint in consumer forum against Hotspot sales and solutions pvt. Ltd. and appsdaily D/3136-39, Oberoi Garden Estates, Chandivali Farm Road Andheri East Mumbai, 400 072

In consumer forum my complaint no. 187016

I request one more time to you kindly solve my matter and return my mobile phone back to me
If I did not get my mobile within 15 days I will file a legal case against both of you companies of mantel harassment and loss in my business.


Thanking You

Kulpreet Singh Sahni
Mo. 9540063363
Complaint Against / To: appsdaily and hotspot

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