Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Wrong meter reading and wrong charges, SBPDCL - South Bihar Power Distribution Company Limited

Complain ID : CCN037947   242  

Electricity Board Complaint Complaint Date: March 16, 2019
Modified date: May 25, 2019
  • State :  Bihar
  • City :  Naugachhia
  • Address: Village: Gopalpur, PS:- Gopalpur, Sub Divison: Naugachia, Dist: Bhagalpur, Bihar
Dear Sir/Ma’am

Good Morning!

We have applied for New Meter connection on 8th Apr’17 after multiple follow-up/complain and visited the Naugachia (Sub division). The meter ( Meter NO: 1410974 ) installed on 27th Dec’17. Despite, we didn’t receive first bill till 5th Feb’19. I have visited the Naugachia (Sub division) for first bill on 6th Feb’19 also I have raised online complain (COMPLAINT_NO : 1002870135). After that I was able to see my bill on (SBPDCL) portal.
Bill No : 201902243102790382
Bill Date : 6th Feb’2019
Meter Reading : 2400
Bill Period : Jun’17 to Feb’19
Bill Amount : 8468.00

I have re-opened the complain on 10th Mar 19 to get the hard copy of the bill deliver to home address and I haven’t received it yet, but I was able to see another bill on (SBPDCL) portal.

Bill No : 201902243102790382
Bill Date : 6th Feb’2019
Meter Reading : 2255
Bill Period : Jun’17 to Feb’19
Bill Amount : 7961.00

The above conclusion would attract lawsuit against me due to negligence by SBPDCL, therefore, I request you to please provide me the appropriate bill without late fees and request you to deliver the hard copy of the bill to my address every month. I would be grateful.

Regards
Navneet Kumar
S/O : Bibhash Chandra Thakur
Complaint Against / To: SBPDCL - South Bihar Power Distribution Company Limited

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.