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Incorrect treatment of issue

Complain ID : CCN063269   83  

Electricity Board Complaint Complaint Date: July 9, 2023
  • State :  Jharkhand
  • City :  Ranchi
  • Address: Near Vishwanath Kirana Store Chai Baghan Namkum.
Junction box not working on electricity pole.
While reporting the issue at electricity office they are saying that we need to buy the junction box. Which is absolutely not correct practice as the junction box is not anyone's personal asset and it needs to be handled by the electricity provider whom we pay for services.
Consumer number RP 6935
Complaint Against / To: Electricity office near Kalinagar Namkum

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