Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Videocon d2h - Additional fees for visit by expert

Complain ID : CCN027771   33   Complaint's Reply

DTH TV Complaint Complaint Date: July 1, 2017
Modified date: July 3, 2017
On 28 Jun 730pm signals stopped by Videocon d2h.
After contact cc they informed me that your set top box is too old there fore you need to be changed or for resolving the problem you have to pay Rs 200 to experts.
I don't agree with this so Videocon d2h stopped sending signals to my customer ID 2038232 till date where as I have paid for the month in advance.
Complaint Against / To: Videocon d2h

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Videocon D2h

    by Videocon D2h:

    (5 of 5)

    Dear Customer,

    Thank you for sharing your details with us. We will have someone contact you as soon as possible.

    Warm Regards,
    Videocon d2h Team

    VideoconD2H

    VIDEOCON D2H - ADDITIONAL FEES FOR VISIT BY EXPERT by VideoconD2H:

    (5 of 5)

    Dear Customer,

    We request you to write us back on CustomerCare@d2h.com to help you better in this regard.

    Warm Regards,
    Videocon d2h Team

    VideoconD2H

    VIDEOCON D2H - ADDITIONAL FEES FOR VISIT BY EXPERT by VideoconD2H:

    (5 of 5)

    Dear Customer,

    Request you to write to us on Customercare@d2h.com along with your customer ID & RTN no. to help you better in this regard.

    Warm Regards,
    Videocon d2h Team

    VideoconD2H

    by VideoconD2H:

    (5 of 5)

    Dear Customer,

    Request you to write to us at Customercare@d2h.com to help you better in this regard.

    Warm Regards,
    Videocon d2h Team

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.