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Channel Activated without Consent and Charging hefty amount

Complain ID : CCN052091   46  

DTH TV Complaint Complaint Date: April 26, 2021
Videocon D2H is always activating some shitty random channels without my consent and charging hefty amount for those channel. This time they have activated two channels with same name

(1) Music Active- ₹39.83

(2) Music Active-₹40

Total- ₹₹79.83 .Huge amount for these pathetic channels.

D2H Id- 45430845

My monthly pack used to be Rs 153.52 but after these two shitty channels I have to pay Rs 247.71 .This is a huge amount ,also D2H is violating TRAI norms by activating channels without users consent.

I called to Videocon d2h customer care for complaining( pathetic experience ) but the executive told me that there is no other option and you have to pay for the channel.

So I request you to take some stern actions against such fraudlent looting company so that no more costumer be cheated like me or else I am going to file a legal case against them.
Complaint Against / To: Videocon D2H

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