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Bluetooth dongle of videocon d2h ordered/online purchased on 06 jul 2016, not delivered till date

Complain ID : CCN022651   61  

DTH TV Complaint Complaint Date: September 18, 2016
Sir, I am Sandeep from Jammu and a user of videocon d2h service. My customer Id is 100609824. I had purchased a bluetooth dongle for videocon d2h setup box on 6 jul 16 from the official website of videocon d2h. My order id is 16019 dated 6 jul 16. After the purchase I was given 10 days time for delivery. Now alNost 2 and half months passed and I m still not provided with the dongle. Between jul 28 and today I had more than 30 conversations with customer care executive, supervisor and managers. I m still left with unsatisfactory response from them. All they do is mail forward to some department nd play within themselves. My concerns which I raised with them have complain numbers which are, 430913502, 430906641,429964641
429914612,428736862. All of different dates which I demanded from one of the managers. All these are incomplete concerns as still the dongle is not delivered to me. Sir I request to kindly look in to the matter. My contact number is 9013463508.


Regards,
Sandeep

428393926

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