Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

998 channel not displayed on tv for recharge as per train's new guideline.nor answering on toll-free

Complain ID : CCN037344   106  

DTH TV Complaint Complaint Date: February 11, 2019
As per new guidelines from TRAI we'd 1st Feb.2019,Airtel Dth not complying.they are not displaying 998 channel for recharge as new pack.neither they are answering toll-free customer call.not only this they are also not givingrecharge facility by Airtel Dth app. They are asking to stick to old package on monthly base that is very costly.for old package also they are not doing it for one year.
Complaint Against / To: Airtel Dth tv

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.