Landline Telephone has been dead since 3 months
Complain ID : CCN024489 42
Domain Complaint
Complaint Date: November 22, 2016
- State : Delhi
- City : South Delhi
- Address: 3 Central Avenue IIT Delhi New Delhi 110016
My Delhi landline number 26858414 with Huz Khas Exchange has been dead for three months (complaint booked 05-Aug-2016, rebooked on 06-Sep-2016, rebooked on 06-Oct-2016 and pending)). MTNL Delhi (Hauz Khas Exchange) is not fixing this. From the continuous complaint history, it is clear that they are repeatedly and wrongly clearing the complaint as fixed though they are verbally saying that the line is down. Each time they "clear" the complaint I get a SMS asking me to call a number (appellate authority Ms Lalita Bharadwaj 011-26167474) if this complaint was wrongly cleared - nobody picks up this number when I call. Meanwhile I am getting billed Rs.650 a month regularly (which I am paying though I am not getting any service from MTNL Delhi). I am not claiming any recompensation, I just want the line repaired and my paid bill amount adjusted for the period ny phone was down. Subrat Kar Tel 011-26591569
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