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speed issue unresolved

Complain ID : CCN016985   22  

Delivery Complaint Complaint Date: April 2, 2016
I have lodged numerous complaint in the last many months regarding the speed of my internet in the night i have a plan of 50mbps and all i get in the night is 5 or 6 MBPS and sometimes even less then this i have also esclated the same to their higher authority but still the issue is not solved my account no. is 1475962

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.