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ShopClues.com Order not delivered against advance payment

Complain ID : CCN042024   35  

Delivery Complaint Complaint Date: October 3, 2019
Modified date: October 9, 2019
  • State :  Uttar Pradesh
  • City :  Allahabad
  • Address: Behind Clinic Of Dr. Pal, Ramsagar, Chakrana Tiwari,Near C.O.D.Gate ,Near Rewa Road,
I ordered I KALL K5310 Mobile with 2000mah Power bank on 12 September and paid in advance but they are showing status as delivered, but till now I am unable to get my product and also their customer support closes 3 ticket without solving my problem. I have already complaint regarding this on twitter @JagoGrahakJago_ https://t.co/SEa6NKSY87
Complaint Against / To: ShopClues online shopping

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.