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Package not delivered. Irresponsible behaviour of DTDC. damaged my box of mangoes and atleast not re

Complain ID : CCN039345   27  

Delivery Complaint Complaint Date: July 1, 2019
  • State :  Telangana
  • City :  Hyderabad
  • Address: Plot No. 90, Sri Sai Varshith Mens Hostel,Mega Hills.
13-jun-2019 my father couriered me box of mangoes at Bobbili DTDC branch. It has to be delivered to me by 15-jun-2019. At least they haven't packed my box but charged 560 Rps for the box to deliver it to my current place Hyderabad. Instead of intimating me through call or message simply they kept my box of mangoes saying it was damaged. I have raised a complaint to customersupport@dtdc.com regarding this issue but no response from them(DTDC). 3000 Rps (14 kgs of mangoes and 560 Rps for packing DTDC charged) I need this amount at any cost. Its almost 20 days my box of mangoes been damaged so I can't do anything with those so, I need compensation.
Complaint Against / To: DTDC

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