Food Not Delivered by zomato.com, I placed a order on zomato.com

Complain ID : CCN032734   39  

Delivery Complaint Complaint Date: July 16, 2018
Modified date: July 31, 2018
  • State :  Rajasthan
  • City :  Jaipur
  • Address: Plot No-1/2 , Sundar Nagar,Khatipura Road ,Jaipur
I placed a order on zomato.com , my order is confirmed by restaurent & zomato , & they give me 9:27 pm delivery last time but order not received and when i contact to them through zomato chat process they said our delivery boy is not available in that area & we will try to convince restaurent for deiliver your food but restaurent also denied for deliver food , after this zomato cancelled my order and informed me approx 11 pm , even i already paid for food , money deducted online through my debit card , kindly do needful for the same .

Order Details :


Order Number : 1350332045
Payment : Online ( Using Card )
Date : 15 July ,2018 at 08:40 PM
Phone Number : 8442079812

Deliver To , PLot No 1/2 , Sundar Nagar , Khatipura, Near Karni mata Mandir , Khatipura Road

Restaurent : Mughal Hotel ( +91 8005826617)

Amount : 175 Rs
Complaint Against / To: zomato.com

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