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I tried to reach customer care but did not get answer

Complain ID : CCN048209   32  

Customer Support Complaint Complaint Date: September 24, 2020
I have requested several time on email about my second level pass word is not received . No response from zeta
Complaint Against / To: Zeta

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.