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wrong information on newspaper advirtisement

Complain ID : CCN025347   48   Complaint's Reply

Customer Care Complaint Complaint Date: January 4, 2017
Modified date: January 4, 2017
On the front page of the news paper The Times of India, Bhubaneswar, dated 04/01/2017 there is an advertisement of snapdeal showcasing "Samsung Galaxy J2 Pro" mobile phone. In that ad it has been mentioned that the phone had a Snapdragon 821 chip-set. But in reality that phone has Spreadtrum SC8830 chipset.

Snapdragon 821 is a very costly fast, flagship, high end chipsed where as Spreadtrum SC8830 is cheap, low end and slow one. The advertisement is propagating wrong and misleading information on the first page of popular newspaper.

I hereby attach the web link and photo of that advertisement.

The misleading information is in 9th line of first para of the ad.
Kindly see into this false propaganda and take necessary action.
Phones with Snapdragon 821 cost as high as Rs-60000/- as in Galaxy S7Edge, where as the Samsung J2 Pro cost Rs-9490/-


Thank you

The misleading ad

http://epaperbeta.timesofindia.com/gallery.aspx?id=04_01_2017_001_068&type=A&eid=31812#

Original specification of the phone.

http://www.gsmarena.com/samsung_galaxy_j2_pro_(2016)-8228.php
Complaint Against / To: Snapdeal Advertisement

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    snapdeal

    by snapdeal:

    (5 of 5)

    Dear customer,


    We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.


    Regards,

    Team Snapdeal

    by :

    (5 of 5)

    I haven't purchased anything from snapdeal. I registered a complain as you had published wrong information and misleading advertisement on front page of The Times of India, Bhubaneswar newspaper dated 04/01/2017. Please refer to my original complain regarding the details.

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