Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Worst customer service in Patna service center

Complain ID : CCN029023   35  

Customer Care Complaint Complaint Date: October 10, 2017
Modified date: October 10, 2017
  • State :  Bihar
  • City :  Patna
  • Address: Room-12, First Floor, Ashiyana Galaxy, Exhibition Road, Patna, Bihar-800001
My phone IMEI no 863177033322647 is in Patna service center for last 26 days. Whenever I talk to them about my final phone delivery they give some excuses. My mobile phone is under warranty. It had some touch screen problem. First they delayed delivery of my phone giving reason that required parts is not being supplied to them and it will take some time. On 3rd October 2017 they told me that you will get a new mobile in 5-6 days since required parts are not available with them. Again on 9 October 2017 they further delayed delivery of my phone saying that it may take a month. Further in service center staffs do not talk in a kind way to their customers neither they take serious effort in giving timely delivery of their services.
Complaint Against / To: Lenovo service care

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.