Worse customer service
Complain ID : CCN055671 37
Customer Care Complaint
Complaint Date: December 1, 2021
- State : Tamil Nadu
- City : Mannargudi
- Address: Singaporean
1. My employee who was going to take a flight 01/12/21 from Thieuchi airport via Air India Express to Singapore. Went thru alot of hassles which i dun wish to type a whole page here.
2. Called this info number +91 73737 74163 where this man pick up saying he is a Manager ( no name introduce ) when i ask him for his name?
Seriously worse customer setvice ever. I gonna write and have recorded the conversations. Please better educate and go for some coaching courses.
Educate the so called Manager who had no name
*How to introduce yourself as a manager and your name.
Strike the right tone.
Reassure the customer.
Add a little background.
Personalize, where possible.
Share contact details and invite customers to ask questions.
Give appropriate details.
Arrange an introductory call, if possible.
3. I need some one to call me back ASAP at my singapore mobile number 98594481. As i dun wish to write an essay which consists of 150 words.
4. RS 1500- For my poor employee who paid extra cost for a test she done twice.
Regards,
Jeevi
2. Called this info number +91 73737 74163 where this man pick up saying he is a Manager ( no name introduce ) when i ask him for his name?
Seriously worse customer setvice ever. I gonna write and have recorded the conversations. Please better educate and go for some coaching courses.
Educate the so called Manager who had no name
*How to introduce yourself as a manager and your name.
Strike the right tone.
Reassure the customer.
Add a little background.
Personalize, where possible.
Share contact details and invite customers to ask questions.
Give appropriate details.
Arrange an introductory call, if possible.
3. I need some one to call me back ASAP at my singapore mobile number 98594481. As i dun wish to write an essay which consists of 150 words.
4. RS 1500- For my poor employee who paid extra cost for a test she done twice.
Regards,
Jeevi
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