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Site lemall.com not ready to refund my Money

Complain ID : CCN023010   35  

Customer Care Complaint Complaint Date: October 4, 2016
Modified date: October 5, 2016
I Purchased a phone from http://www.lemall.com/in site.I felt product not good ,marked a return request.Company arrange return pickup and return has been done,however my money did not get back.Please help me.My contact number.7827566063

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