Railwire Broadband Service customer care wrong information on official website and not solving my pr

Complain ID : CCN052070   43   Complaint's Reply

Customer Care Complaint Complaint Date: April 24, 2021
There is no internet connection in last 5 hrs(since 3 pm). When i am trying to contact the customer care support then no one is there to pick the phone. The phone is ringing and ringing only. The other contact number 8102139139 of Railwire customer care patna given on their official website shows this number is wrong when i am dialing.
Complaint Against / To: Railwire Purnia

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.