Product changed during delivery

Complain ID : CCN025260   48  

Customer Care Complaint Complaint Date: December 30, 2016

Sir
My order id is OD307887550718073000. I had order letv 1s eco but deliver a red colour chinese mobile in the box of letv eco, flupkart packet is resealed, may be original product changed at seller shop or between delivery period. after 20 times return and refund request ,every time seller denied.seller is omni tech retail he is a thief and in his customer ?reviews lots of complents there.,please help me ,I m attaching the pics of wtong product and flipkart packet reseal pics. it's resealed with transparent selo tape.After 9 days complaint no solve issue .

Finally I raised a complaint on JAGO GRAHAK JAGO with the complaint no 109816 .
Complaint Against / To: Flipkart

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.