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Money got debited and recharge not credited

Complain ID : CCN050194   25  

Customer Care Complaint Complaint Date: December 24, 2020
Mobikwik Registered Number (8275312396) I Have Made Rs 249 Recharge On 22/12/2020 Order No MBK653981124,Only Showing Successful But Recharge Not Received,Vi also Said There Is No Recharge Done On Given Date So I Raised Complaint But They Are Saying We Will Solve Your Problem,But No Progress Till 24/12/2020,So Please Solve My Problem Regarding Refund,
Thanks.
Complaint Against / To: Mobikwik

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