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Duplicat/Faulty Samsung 32 GB Memory Card

Complain ID : CCN019690   45   Complaint's Reply

Customer Care Complaint Complaint Date: May 31, 2016
I placed an order for samsung 32 gb evo+ memory card on hangamasales.com on 17-05-2016. On 24-05-2016 i received the memory card and paid rs. 350/-. After opening it i found that this not the actual model i placed order and received memory card is also not working. I tried to call on customer care no. 9643195239 but it was going busy whole day. Then i mailed on connect@hangamasales.com but no response received. I tried my best to contact the company. Please help to resolve this issue

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    I placed an order for samsung 32 gb evo+ memory card on hangamasales.com on 23-05-2016. On 1-06-2016 i received the memory card and paid rs. 350/-. After opening it i found that this not the actual model i placed order and received memory card is also not working. I tried to call on customer care no. 9643195239 but it was going busy whole day. Then i mailed on connect@hangamasales.com but no response received. I tried my best to contact the company. Please help to resolve this issue

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.