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BSNL website used to see the online status and complain gives a lot of errors and issue

Complain ID : CCN017083   26  

Customer Care Complaint Complaint Date: April 6, 2016
Modified date: April 7, 2016
The website used to see the online status and complain gives a lot of errors and issue. As a customer I log in to raise issue regarding faulty broadband and telephone , but when the websites itself does not work what are we suppose to do.

http://selfcare.edc.bsnl.co.in/selfcare/start.swe?SWECmd=Login&SWEPL=1&SWETS=1459958848200

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