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ONE ASSIST MFEE

Complain ID : CCN043746   52   Complaint's Reply

Credit Card Complaint Complaint Date: February 9, 2020
Lawrence

FEB9, 2020
UNAUTHORIZED DEDUCTION FROM ACCOUNT
My name is LAWRENCE, I have been charged Rs.1899 on my HDFC Credit Card on 03/01/2020 without my permission. I want to cancel the unauthorized plan against my Card, and also credit my money in my credit card which you have deducted in my credit card account without my permission.
So request you to please cancel this activation against my credit card,and refund my money also.

Credit Card : HDFC - Ending with 4894
Costomer id : VLAWRENCE
CONTACT NO: 8220118090
Amount Charged : Rs.1899
Complaint Against / To: HDFC

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    OneAssist

    ONE ASSIST MFEE by OneAssist:

    (5 of 5)

    Dear Lawrence,

    Greetings from OneAssist!!!

    We are sorry to see you go.

    We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

    We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

    Future communications will be done on your registered email id. We request you to write to us at our registered email id which is happytoassist@oneassist.in in case of any query.

    We appreciate your patience in the interim.

    Regards

    Team OneAssist

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.