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Complaint regrading Fake out standing and no information regarding balance and mentally harshment

Complain ID : CCN022917   36  

Credit Card Complaint Complaint Date: September 30, 2016
Modified date: October 3, 2016
Sir/ Madam
My name is
Gurpreet Singh
credit card no is 4197891020159890
My last balanc is 15/- rs on December 2015 as i check in my email statement
But yesterday somebody from ur Pnb ofiice call me that my out standing is 4000/-
How this is possible from December 2015 nobody contact me on no information by mail phone or by post. Or no any statement send in email regarding my outstanding or card status in February my card was blocked after then also same status no any information from your department or no any responsibility to send my a single message in my mail mobile or any other source. How i responsible for this
14/- =4000/-
Now a days we r using electronic media u have to inform by my email mobile etc. But so sad....
How bad is your system that nobody care customers
Please solve this issue immediately.
Thanks
Gurpreet Singh

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