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andriod one upgrade

Complain ID : CCN03687   23  

Corruption Complaint Complaint Date: January 23, 2015
Modified date: January 23, 2015
hi sir,my new android one karbonn sparkle v mobile. doesn't upgrade. in my mobile. I'm. daily check a system updates. but. they don't. show show the upgrade lalipop. plzzz. sir I want. lalipop upgrade. plzz. tell me solutions.

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