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Vlcc took money but no service commitment

Complain ID : CCN060561   29  

Consumer Complaint Date: December 11, 2022
I have made a payment of INR 59,000 at VLCC Kamanhalli, Bangalore on 29 November. The executive rushed me to make the payment stating that discount will not be available next month. I have been following up for the service paid for - HIFU - but now am told that the machine is not in working condition. I am not in a position to leave half a lakh captive with them, with no confirmation on the date of service. They are now suggesting to wait till next month as I am traveling in December. As the delay is entirely on their side, i have requested a refund. However they are not committing on the same. I am requesting my money back. The payment should not have been taken when they were not in position deliver the service with faulty machine. Kindly support in getting the refund.
Complaint Against / To: Vlcc

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