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Not replacing eye frame which broke at temple

Complain ID : CCN026431   37  

Consumer Complaint Date: March 8, 2017
Modified date: March 20, 2017
  • State :  Maharashtra
  • City :  Pune
  • Address: 1/b1,Todkar Township,Sasane Nagar Hadpser
below are my purchase details from you, the given frame broke at the temple and hinge at screw point, it had happened in Oman, I have to use glue to fix it as it was necessary for me to use the same spectacle as there was no other solution, now i am back and i request you to replace the frame as it is still under warranty,your representative Mr. Summit Singh has checked it physically




Order ID: 1204997485

Order Placed On: 2016-05-28








Free Frame : Vincent Chase Size Zero VC 0323 Gunmetal Blue Black 51E3 Eyeglasses
Product Id : 96640
thanks and regards
sunil sable

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