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Complaint regrading Damege product given by amazon

Complain ID : CCN022992   33  

Consumer Complaint Date: October 3, 2016
Modified date: October 5, 2016
  • State :  Maharashtra
  • City :  Pune
  • Address: B-20, MIDC Ranjangaon, Tal- Shirur, Dist- Pune 412220
I have order juicer online from amazon ,I have get on time but found it damege,I have reply on it and raised return requset I have get feedback that this item will pick up on 14 september, but still no pick up actvity done I have call customer care 5 times they promise me only next date, still I have this dameged product, and now there is no replay from amazomn.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.