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Mattresses not replaced

Complain ID : CCN047341   33  

Consumer Complaint Date: August 19, 2020
I have purchased a bed and a mattress from Jai Guruji Form. After delivery I saw that they have not polished bed properly and given me defective bed. And same matters is very bad quality. Even after knowing the fact I had given full payment and the asked him to replace my mattress as it is not useful and due to mattress my backache increased. But now they are not replying me..Even they have given 10 years warranty on bed and 2 years warranty on matters. So request you to please do the needful.
Complaint Against / To: Jai Guruji Foam

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.