Extra Amount Taken

Complain ID : CCN043174   39  

Consumer Complaint Date: December 24, 2019
I have purchased products here and they told me no postal charges or any additional changers. But I have to pay 500 extra in the post office to collect the package and no receipt provided for the amount..it is not even delivered to my house..
Also insurance amount is not included in the bill provided. total i have paid 500 rs extra. 200 to post man and 300 insurance fee
Complaint Against / To: Manager

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.