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Bank Charges Shubham Gupta my bank account in ICICI bank using from 2005

Complain ID : CCN021056   34   Complaint's Reply

Consumer Complaint Date: July 12, 2016
Modified date: July 12, 2016
Sir I am Shubham Gupta my bank account in ICICI bank using from 2005, ICICI bank charged me dabit card 573.85/- for coral card but i was stop this card 2 mths before april 2016 renewal so i applied free card by icici bank costumer care so now using free icici bank dabit card april 2016 but 28th june 2016 dabit 573.85/- from my account i complaint many times in icici bank costumer care but always holding & waiting call 30-40 mins but i complaint 1 executive told me caredited within 3 days but now left 1 week didnt credited i send mail chanda.kochhar@icicibank.com,
customer.care@icicibank.com,
web@nationalconsumerhelpline.in
but didnt get my money, i lost my more money calling in icici bank Costumer care always waiting & holding... its very bad service so now i will get money or not... please help me...

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    ICICI Bank

    ICICI Bank Cares by ICICI Bank:

    (5 of 5)

    Dear Mr. Gupta,

    We regret the inconvenience caused. Please write to care@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a3d37g) in the subject line.

    Regards,
    ICICI Bank Customer Service Team

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.