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VIOLATION OF PROVISIONS OF MRTP ACT

Complain ID : CCN038799   50  

Consumer Rights Complaint Date: May 20, 2019
  • State :  Karnataka
  • City :  Mangalore
  • Address: 1-138/5; 1st CROSS; MARUTHI LAYOUT; KUNJATHBAIL, MANGALORE 575005
CUST No. 3000019158
BOOKING No.592843
CASH MEMO : 3000016738
BOOKING DATE : 13/05/2019
AMOUNT AS PER CASH MEMO: Rs691.01
The refill booked was not delivered till 20th of May 2019 & hence I went to collect the refill from above mentioned address on that day. I was told to pay Rs700/- and in the Cash Receipt the amount mentioned is Rs712.53/-.
I want to know the following
1. What was the correct amount to be paid? Is it Rs691.01 or Rs712,53?
2. If any of the above is correct, then why was Rs700/- collected from me?
3. Delivery boys of this agency are demanding extra Rs30/- for which agency is not issuing any receipt. Reasons for the same may be made known to me.
4. No clarification was given to me by the staff of the agency who were involved in this transaction
Complaint Against / To: Sri Thirumala Indane Gas Distributors Indane Distributors, Suhail Complex, Gandhi Nagar, Kavoor Road, Mangalore 575 015

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