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Service fraud

Complain ID : CCN042418   44  

Consumer Rights Complaint Date: October 21, 2019
sir my mobile having heating issue and slow charging issue so I have visit service center for this then they check my mobile and says everything is all right then I told him I having charging issue but during the re mobile checking my charging port damage by mi service center so I told him you damage it and then I have contact mi customer care service for this so they told me to apply for job card then I applied for job card but mi service workers are doing fraud with me they told new story in job card that mobile port damage and liquid damage also to hide there mistake then I told him show me litmous paper of mobile but there is no change in its colour so I told him your are hide your mistake and told lie then they change topic and told new story that liquid in outer side they are doing completly fraud with me and they also forward fack report to mi customer care to hide it after that 3 4 members in mi service center doing meeting and than do phone call to any senior to help him if any action taken by mi service customer care to him .sir please help my mobile is only 19days old
Complaint Against / To: Xiaomi

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