WRONG BILLING, Attached please find herewith electric bill for the month of June 2017

Dear Sir

Attached please find herewith electric bill for the month of June 2017 in respect of the consumer No CW 111553 with following observations

a The bill is always paid on net in time after it is received on net but this time the bill has been seen on net just today

b The bill for the month of May 2017 amounting to Rs 1263/- has been paid by debit card on 14 Jun 20-17 vide your receipt No NB 001200041 as seen in the bill itself. However the bill had some problems which had been raised vide Complaint No 1000892972 dated 02 Jun 2017 and subsequently again under Complaint No 1000933400 dated 21 Jun 2017.The bill had been overcharged as well as arrears were also shown despite of the fact that the previous bill was also paid in time

Though a SMS was received that the problems have been resolved but no details was forwarded despite request made by the consumer.

c The reading as shown the present bill for June 17 for the previous month is 1153 and that of present month is also 1153 as the energy was not used due to non occupancy during the period but despite of that 145 units are shown to have been consumed and also charged accordingly.

Not only that Arrears has also bee charged as under

Energy arrears 1139 22
DPS arrears 11.79
Duty Arrears 124.67

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Total 1275.68
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It is not understood that if the bill after deduction and rebate has been paid as stated in para b above how the same is shown as arrears and included in gross total for payment .
Moreover,since there was no difference as indicated in para c above how a billing for 145 units have been raised.

You are , therefore earnestly requested to look personally into the matter and instruct the staff accordingly to rectify the bill and forward the same for payment giving some reaction time.

PLEASE TREAT THE MATTER URGENT.

IF THE MATTER IS NOT RESOLVED ALONG WITH PREVIOUS COMPLAINT AS STATED IN PARA B ABOVE THE CONSUMER WILL BE COMPELLED TO APPROACH HIGHER AUTHORITIES AND/OR CONSUMER COURT FOR WHICH YOU WILL BE SOLE RESPONSIBLE.

Thanking you

Your faithfully

Devendra Prasad Singh
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NORTH BIHAR POWER DISTRIBUTION CO.LTD.

ENERGY BILL


Book No :PARSA GARKHA CHEQUES AND DRAFTS IN FAVOUR OF "NBPDCL" Consumer Id :CW111553
Electric Supply Sub Division Electric Supply Sub Division Chapra(Rural),
Electric Supply Division Chapra (West) Electric Supply Division Electric Supply Sub Division Chapra(Rural) Bill for 6-2017 Bill Id 151062218
Account No. CHR111553/3969 Date of Billing 28/06/2017 Due Date 13/07/2017
Name & Address DEVENDRA PD SINGH
PARSA, GARKHA


ROUTE NO.
Meter No. / Capacity 913886 /
Tariff DS1
Multiplying Factor 1.00
Connected Load 1.00 KW
Present Reading 1153
as on 28/06/0017
Past Reading 1153
Difference: 0
Units Consumed : 0
Units Billed : 145
Get Rs. 5.11 extra rebate if pay Rs. 1,806.00 online up to 23/07/2017
Date : 2017-06-14 11:39:16.0
Receipt Number: NB001200041
Last Amount Paid Rs 1,263.00
Arrear Rs. Ps
(i) Energy Arrear - 1,139.22
(ii) D.P.S. - 11.79
(iii) Arrear Duty - 124.67
Sub Total : 1,275.68
Current Bill
(i) D.P.S For current month 18.96
(ii) Fixed/ Misc. Charge 5.11
(iii) Energy Charge 871.25
(iv) Electricity Duty 52.28
(v) Meter Rent 18.67
(vi) SCHP surcharge 0.00
(vii) Fixed Charges 18.67
(viii) State Govt. Subsidy -449.50
(ix) Fuel Charges 0.00
(x) Other surcharge 0.00
Sub Total : 535.44
Gross Total : 1,806.00
Rebate Allowed 7.67
Payable Upto 13/07/2017 1,798.33
Payable Upto 23/07/2017 1,806.00
Payable after 23/07/2017 1,832.91