Patel Travels - Driver shared my contact no. with other passenger

Complain ID : CCN028659   36  

Consumer Protection Complaint Date: September 17, 2017
Modified date: September 18, 2017
Accompanied by my colleague I was travelling from Gandhidham to Vadodara by Patel Travels Bus No. 8291 on seat no. M1, N1 with PNR No.- 64609094 & ticket no.- 12881- BCGDHAM (1). Journey date was 16/09/2017 & journey time was- 05:50pm. We arrived Vadodara by 02:15 am on 17/09/2017. By 4:30 am we received a call from mobile no.- 9974304044, which my husband received as I was sleeping. A lady asked him if he was Mr. Tiwari. My husband said that he was not Mr. Tiwari, then she said that whether he was travelling in Patel's Bus then he said that it was his wife (i.e. myself- Jayshree Tiwari Vakode) was travelling & he asked her what was the concern. Then she said that she has lost her spects & she said to return the same to her through courier (she was sounding very abnormal). My husband said, "once my wife gets up she will call you". She called me & I told her that I saw a pair of spects on the floor & we kept them on the seat itself, then on this she behaved as if we have taken her spects & started to talk on a very high tone.Then later on again she called me & was again asking me the same thing then I told her, "madam we are very professional people so please speak in correct way", but she sounded very cheap & had a threatening tone. All these stuffs has mentally harrassed us wasted our day.

My concern is how the driver of Patel Travels can share my mobile no. with any other person. Specially a female's contact no. In further course any mishap happens to me then the entire responsibility will go to Patel Travels.
Complaint Against / To: Patel Travels

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.