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ONLINE PURCHASE ONY BRAVIA 40 INCH LED HD TV DEFECTIVE S FROM SHOPCLUES

Complain ID : CCN021305   34  

Consumer Protection Complaint Date: July 25, 2016
Modified date: July 25, 2016
  • State :  Maharashtra
  • City :  Nagpur
  • Address: 1/C/1, BASERA APT., RMS COLONY, KAPILESHWAR NAGAR, BEHIND POLICE LINE TAKLIE, NAGPUR-440013
I HAVE PURCHASED SONY BRAVIA 40 INCH LED HD TV FROM SHOPCLUES VIA ORDER# 94503893 AND RECEIVED THE ORDER ON 13/07/2016. ON SAME DAY I LOGGED COMPLAINT ON SHOPCLUES ABOUT MATERIAL RECEIVED IN DEFECTIVE CONDITION (PLEASE SEE ATTACHED IMAGE) ON THE SAME DAY. BUT NOW IT IS ALMOST 2 WEEKS, THE DEFECTIVE TV IS STILL WITH ME, AND SHOPCLUES PEOPLE STILL SAYING THE MATTER IS UNDER PROCESS. THEY NEITHER PROCESSED YET FOR REPLACEMENT NOT FOR REFUND. PLEASE HELP.

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