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Online myntra.com refund not credited even after 1 month of complaining

Complain ID : CCN026761   41  

Consumer Protection Complaint Date: March 30, 2017
Modified date: March 31, 2017
I haven't received any refund yet for the cancelled order, despite contacting bank and myntra multiple times, and despite "myntra escalation", in over a month now.
If it is not within your purview to solve the matter and this is as far as myntra's escalation can reach, I think you should just admit and let the customer know that. At least, the customer can refrain from further transactions on myntra. Thank God, the refund amount was very small in this case.
Order No: 1041033-9204046-5038201
Incident: 170323-001185
Complaint Against / To: myntra.com

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