Goods damaged while transportation under Insurance coverage

Complain ID : CCN051041   15  

Consumer Protection Complaint Date: February 14, 2021
  • State :  Odisha
  • City :  Bhubaneswar
  • Address: Flat 204, Block A, Ethics Ambience, Daruthenga, KISS Road, Bhubaneswar, Odisha 751024
Sir,
I got transferred from Kolkata to Bhubaneswar, Odisha in the month of July2020 accordingly i booked my all house hold to Agarwal Packers & Movers (DRS Dilip Roadlines Ltd) with insurance of all households by paying additional Rs. 3000/- While transportation and loading/Unloading of house hold so many things got damaged badly like baby Pram, Marble Temple, Photo Frame etc as Transportation, Loading/Unloading all responsibility lies with Agarwal Packers & Movers. I have raised complain to Agarwal Packers& Movers over email with all supporting documents like photos and Video of opening packets which proof that all the materials got damaged while transportation/loading/unloading. Even reminder emails sent to Company along with several calls to Kolkata office as well as Odisha office but no one turn up from M/s Agarwal Packers&Movers (DRS Dilip Roadlines Ltd). Kindly make note of it and request you to interve so that i can get compensation and insurance claim against damaged materials from M/s Agarwal Packers & Movers. All related documents along Email communication with Agarwal Packers&Movers (DRS dilip Roadlines Ltd) & photograpsh of damaged materials.

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