Complaint Flipkart.com for Defective Redmi Note 3 smartphone

Complain ID : CCN022770   43   Complaint's Reply

Consumer Protection Complaint Date: September 22, 2016
Modified date: September 26, 2016
  • State :  Karnataka
  • City :  Bangalore
  • Address: F2 Vaibhav Shelters Amarajyothinagar, Bengaluru 560040
Bought Redmi Note 3 phone for Rs 9,999 from Flipkart (WS_Retail)on 8-Aug-2016. Phone is loosing 50% of charge overnight and getting heated up to 40 degree C while charging from day 1 of purchase. Need Refund from MI.COM/IN

Invoice No : # BLR_WFLD20160800084850

Redmi Note 3 (Dark Grey, 16 GB)
1. [IMEI/Serial No: 862628030668086 ,
862628030668094 ]

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    Rakesh Shukla

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    Purchased Mi Red mi note 3 mobile after use of one month it stopped working due to some charging issues.
    There Pickmi service center charged me 700 INR then returned back mobile without repair, they said me to send mobile again for service this time they charged me 200 INR kept mobile for another one month and returned without repair again now they asked me to visit service center which is around 200 km away from my place Jamnagar Gujrat.
    There service center again asked me to pay 600INR for service center in total in have already paid Rs 1500 INR and approx 4 month of time still my phone is under repairing at there service center.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.