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24x7fresh.in not delivering product

Complain ID : CCN017276   22  

Consumer Protection Complaint Date: April 13, 2016
I have purchased milk and vegetable subscription from 24x7fresh.In on december 2015. Order id 200000595 (Item no 201811) for vegetable subscription. Till now i haven't received not a single piece of vegetable. I have sent many mails to their customer care but i haven't receive any response from them. If i am calling customer care they are not picking the phone, by chance if they pick the call after listening to the events they are disconnecting the call. And it happened to me many times. Now they deleted my registration as well from their website. This kind of system manipulation should not be allowed. I have mentioning all the details i have. I can provide the money transaction receipt later stage if required.
Here are the details of my subscriptions
Subscription order no 200000595
Nandini tonned 520 ml milk (Blue pack) x 30 days
Item id 201997
₹405.00
Ordered: 2
₹810.00
Vegetables subscription on demand - monthly
Item id 201811
₹1, 440.00
Ordered: 1
₹1, 440.00

Order for vegetables not delivered
Order id 200000761.

I will be very happy if this get resolved quickly.
Thanks in advance

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