Payment receieved by the company but not confirmirming the order neither issuing refund.

Complain ID : CCN052596   74  

Consumer Forum Complaint Date: June 1, 2021

Placed an order for wooden nameplate, payment made by PHONEPE, receieved confirmation mail from their official payment gateway PAYU.IN mentioning transaction ID, which is order ID also...but no confirmation from printvenue..has sent several mails, also attaching the confirmation mail, still no reply from the company side.They are not confirming the order neither initiating refund
Complaint Against / To: M/s PRINTVENUE

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.