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Loss due to incomplete documentation and information given

Complain ID : CCN027793   36  

Consumer Forum Complaint Date: July 4, 2017
  • State :  West Bengal
  • City :  Kolkata
  • Address: 26 Merlin Residency Flat 4H, Windsor Block, PA Shah Road
I had purchased one lg microwave oven from sundar radios, nagercoil, tamil Nadu on 30 January 2015. I was told that the magnetron has 5 yrs warranty. but i was not given any related warranty card at the time of purchase. i was told that the bill was sufficient for claiming any warranty benefits. in june 2017 i had to replace the magnetron of my microwave on payment because of incomplete information given by the dealer. i had to pay Rs 2350/ towards its repair, despite of my appliance being within warranty. i want Sundar Radios to pay the charges paid by me towards this repair. further they must also furnish the required 5 yrs warranty card.
Complaint Against / To: Sundar Radios, Nagercoil, Tamil Nadu

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