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your changed contract with Swiss air for using Lufthansa lounge at IGI Delhi

Complain ID : CCN09984   30  

Consumer Forum Complaint Complaint Date: May 3, 2015
Modified date: May 3, 2015
  • State :  Delhi
  • City :  New Delhi
  • Address: Indira Gandhi International Terminal III, New Delhi- 110037
My FTL no. is 992222681252243, I have booked with Lufthansa to LA for 3.05.2015 and return Atlanta-Toronto-Delhi, I got Delhi-LA connection with Swiss air and am NOT ALLOWED to use Lufthansa lounge at Delhi due to your revised contract with Swiss!! Its really shame am am very disappointed with this. I don,t know why Lufthansa did this... I am sure you will loose some loyal clients with this small move.
Please take your contract back and allow all silver status holders at Delhi Lufthansa lounge even if they are booked with Swiss or Austrian or Lufthansa

Hope you will consider this request from a loyal Customer of Lufthansa from last 6years.

Thanks
Sumit SEHGAL

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