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online shopping fraud

Complain ID : CCN049137   48  

Consumer Forum Complaint Complaint Date: October 31, 2020
I’m cheated by an Instagram seller, she take the money but did not send the product and don’t have much information about her. I only have her bank account details and screenshots of chat of her acknowledgement of payment received and bank sms of payment credited to her account. Is anything possible against her. Disputed amount is- 1500 Rs
Amount is not so big but I want to teach her a lesson so she can not repeat this with other customers
Complaint Against / To: Suits_fabric_wholsale

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.